Returns & Exchanges

At Plenaire India, we strive to ensure your skincare journey is seamless; however, if you are not completely satisfied with your purchase, we offer a hassle-free 15-day return policy for unused and unopened products.

1

Initiate Request

Log into your Plenaire account or visit our Support portal to submit a return request with your order ID and photos of the item within 15 days of delivery.

2

Quality Inspection

Once your request is approved, our team will review the product details to ensure the seal is intact and the packaging remains in its original, saleable condition.

3

Reverse Pickup

We will arrange a complimentary reverse pickup from your registered address within 48-72 hours of approval; please ensure the item is securely packed.

4

Refund Processing

After the product reaches our warehouse and passes the final quality check, your refund will be credited back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing